Annals of CRISEI 2013.pdf

Annals of CRISEI 2013

Richiesta inoltrata al Negozio

Sfortunatamente, oggi, sabato, gennaio 2021, la descrizione del libro Annals of CRISEI 2013 non è disponibile su squillogame.it. Ci scusiamo.

Expectations lie at the heart of America’s health care crisis. Although doctors cannot control for the unrealistic demands of a consumer-centric society, we might ask what we would want in a physician. Someone who listens longer and lets us express ourselves in our own words? Someone who cares about the outcome—our personal outcome—and not just the “clinical course”? Most patients do Highlights We explore the area of crisis knowledge management. We use critical incident interviews with 21 tourism executives. Crisis knowledge can be procedural, behavioural, third party or ‘learned ignorance’. We identify two flows of crisis knowledge and four processes to manage it. We propose a governance framework for managing crisis knowledge in tourism.

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9788898279036 ISBN
Annals of CRISEI 2013.pdf

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Jessica Kolhmann

Expectations lie at the heart of America’s health care crisis. Although doctors cannot control for the unrealistic demands of a consumer-centric society, we might ask what we would want in a physician. Someone who listens longer and lets us express ourselves in our own words? Someone who cares about the outcome—our personal outcome—and not just the “clinical course”? Most patients do Highlights We explore the area of crisis knowledge management. We use critical incident interviews with 21 tourism executives. Crisis knowledge can be procedural, behavioural, third party or ‘learned ignorance’. We identify two flows of crisis knowledge and four processes to manage it. We propose a governance framework for managing crisis knowledge in tourism.